Privacy Policy
Effective Date: [22/08/2025]
At YTM Holidays, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
When you use our services, we may collect:
- Personal details: name, email, phone number, address.
- Travel documents: passport, visa details (when required for bookings).
- Payment information (processed securely via payment gateways).
- Booking details: flights, hotels, tours, and preferences.
- Technical data: IP address, browser type, cookies, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Process bookings for flights, hotels, tours, cruises, and packages.
- Provide customer support and respond to inquiries.
- Send booking confirmations, itineraries, and travel updates.
- Share special offers, promotions, and newsletters (you can opt-out anytime).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We only share your data when necessary, including with:
- Airlines, hotels, tour operators, and service providers to complete bookings.
- Trusted partners who help deliver our services.
- Government authorities, if legally required.
We never sell your personal information to third parties.
4. Data Security
- Your payment data is processed through secure, PCI-DSS compliant gateways.
- We use encryption and firewalls to protect your information.
- Access to personal data is restricted to authorised staff only.
5. Cookies & Tracking
Our website may use cookies to improve your browsing experience, analyse traffic, and personalise offers. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a user, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal and contractual obligations).
- Opt out of marketing communications anytime.
7. Data Retention
We retain your data only as long as necessary for business, legal, or regulatory purposes.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
YTM Holidays
📍 [Shop No 34 1st Floor, Ex Service Man Building, Bus Stop, 1, 14th East Cross Rd, opposite Dhanabagyam Kalyana Mandapam, Suthanthira Ponvizha Nagar, Gandhi Nagar, Vellore, Tamil Nadu 632001]
📞 +91 80123 44644
🌐 www.ytmholidays.com
📧 ashok@ytmholidays.com
